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Application Support - Law Firm

Essex


Leading Law firm have an opening for an IT applications support specialist. Using your previous Legal experience, you'll


  • Take a leading expert role in the support, functionality, and engineering of the firm application stack, including Sharepoint, client Extranets, CRM, DMS and the firm’s bespoke case management system - including the integrations these have with the Microsoft office suite, software inter-relations, and business use cases of associated software.
  • Proactively monitor the application stack to ensure that service levels are maintained with respect to performance, function, security, stability, etc. Take appropriate actions (involving other teams as needed) to resolve any such issues and problems before they arise.
  • Develop a relationship with suppliers in order to obtain regular updates on the future development roadmap, and to support planning of maintenance releases and upgrades. Work with suppliers to progress enhancement requests.
  • Lead or work as part of a project team on larger implementation projects to introduce new functionality or major upgrades, insuring adequate testing and handover to training or downstream support as appropriate.

You will also be experienced in

  • Microsoft Office applications.
  • Experience in document management systems in a 3rd line role.
  • Experience with CRM systems (Interaction)
  • Template management/office customisations

Apply immediately Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy


Additional Information

Location: Essex
Industry: IT
Position Type: Permanent
Ref: application support


Contact Information

Andy Evenden
01708 716880


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Hornchurch Business Centre
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RM12 6JL
Tel: 01708 716 880
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