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IT Service Desk x 2 Law Firm


MS Office/Windows/Filesite/Big-Hand/iManage

We have numerous requirements for IT service Desk specialists for International Law firms based in London, City. Previous experience of working within a law firm is highly advantageous. Apply immediately, we have more than 1 or 2 opportunities for you, and as preferred suppliers to many International and city Law firms, interviews will happen within short notice.

Key Duties and Responsibilities

Provide user support for approved IT facilities via phone, remote connection and desk-side visits

  • Provide technical assistance to the IT department
  • Maintain records within call logging software of all calls for support, and action taken to ensure incidents are managed in a timely manner
  • Monitor recurring problems and long-running problems and escalate as necessary
  • Set-up users and access rights on the approved systems as directed and in accordance with agreed policies
  • Set up PCs and workstations to access network, servers and required software in accordance with agreed guidelines
  • Provide user training in the use of IT facilities as required

Basic network troubleshooting

Person Specification

  • 1 – 3 year's experience in IT support and Legal applications.
  • Experience working on corporate networks
  • Strong client service and communication skills
  • Experience with all core Microsoft Office 2007 products - Word, Excel , Outlook, Powerpoint.

CONEX have been recruiting IT staff for Law firms in the city for 18 years, and are a key preferred supplier to the Legal arena. Contact us for other Legal IT opportunities too. Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy

Additional Information

Location: London
Industry: IT
Salary: 30000 - 40000 per annum + + Benefits
Position Type: Permanent
Ref: IT Serve LAW

Contact Information

Andy Evenden
01708 716880


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Head Office

Hornchurch Business Centre
7 Station Lane
RM12 6JL
Tel: 01708 716 880

Harrogate Office

Suite 34
Evans Business Centre
Hartwith Way
Tel: 01423 534 611

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CONEX EUROPE Recruitment