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Senior IT Infrastructure Analyst

City of London


Highly successful International Law firm have a fantastic opening for a Senior Analyst skilled and experienced within Infrastructure and MS Exchange messaging.

The Senior Analyst is responsible for the implementation, configuration, maintenance, and performance of the entire Messaging infrastructure for the firm on a global basis. This includes all elements of email and messaging utilising the Microsoft Exchange platform as well as related systems, such as Mimecast and Fax. Email is a business critical service and so the main goal is to ensure the availability and consistent performance of the messaging systems as well as the tight integration with our other systems.

To be successful in this role we are looking for the following:

  • Extensive experience of working in a high availability MS Exchange environment, ideally in an environment where there is integration with other systems.

  • Formal training and qualifications in Microsoft Exchange and the Microsoft Server stack

  • Good knowledge of storage, backup and recovery in connection with MS Exchange.

  • Excellent inter-personal communication as you will be liaising with others in the IT and the business.

Role overview

Working as part of the Global IT Applications Team within the Global IT Department, deliver a professional and effective approach to developing, maintaining and managing the Exchange and messaging environment and the applications that are linked to it. Responsible for ensuring the high availability of this business critical service.

  • To configure and customise Exchange and other messaging systems according to requirements and design specifications

  • Ensuring high availability and integrity of all systems under their control

  • Working with the storage teams to design a backup strategy to ensure data integrity

  • Providing on-going support for messaging and related applications

  • Defining technical requirements and developing solutions

  • Extend the basic functionality of Exchange through integration with other application technologies as required.This will include upgrades, patching and optimising the use of Office365 as required.

  • Monitor system's health and performance
  • Ensure high levels of performance, availability, sustainability and security
  • Analyze, solve, and correct issues in real time
  • Refine and automate regular processes, track issues, and document changes
  • Perform scheduled maintenance and support release deployment activities after hours

As the messaging platforms form a key application for the firm, and integrate to varying degrees with several other systems, the post holder will be expected to become familiar with the key applications that the firm runs, including iManage, Interaction and Aderant.

Skills and experience – essential

Must have/be/be able to:

  • An excellent understanding of MS Exchange from 2010 through 2016, and also Office365.
  • Ideally a recognised Exchange qualification, although extensive relevant experience may be acceptable.
  • Technical skills that include Exchange Server, MS Windows Server and Mimecast.
  • Be aware of security by design and the ability to protect information as appropriate.
  • Good technical writing and verbal communication skills
  • General knowledge of the Microsoft server stack including at least Windows server 2012
  • Proven track record as a successful Exchange administrator.
  • Perform version upgrades
  • Minimum of 3 years of senior level experience with MS Exchange 2010 and later, serving a global organisation.
  • Strong knowledge of messaging in a multi-site corporate environment
  • Experience of upgrading Exchange to later versions (An early project will be to upgrade the existing Exchange 2010 environment to 2016)

Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy


Additional Information

Location: City of London
Industry: IT
Salary: 60000 - 70000 per annum + Excellent Benefits
Position Type: Permanent
Ref: InfraExchange


Contact Information

Andy Evenden
01708 716880


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