Fibre Service Delivery specialist

Fibre Service Delivery specialist - 45-50k depending on experience + Bonus + Extensive co.Benefits - Leeds

UK wide travel involved - wfh available

The leader in the build of Gigabit Britain have a fantastic opening for a Service Delivery specialist.

As the group’s growth accelerates, the quality of service delivery is critical. You’ll be at the heart of the team that makes it happen. You will own and manage service improvements, align field resources and work in close partnership with internal and external partners to ensure plans and detailed, accurate and delivered successfully. Ultimately, you will be the person who connects people, businesses, communities and cities to all of the opportunities that full fibre offers – helping to exceed in their goal of connecting 8 million premises by 2025 and helping Britain to unleash its broadband potential.

Experience required

You will have the experience and knowledge to take responsibility for a specific city or area, aiming to hit 100% contractor utilisation and maximise revenue in that location. You’ll need to be a relationship-builder and high-performance manager, with the ambition to aim high, go beyond targets and minimise potential waste. You must have:

• A relevant business or continuous improvement qualification (such as Prince, Agile, Scrum Master, SaFe Skilled or Lean Practitioner 7 Six Sigma)
• Strong Service Management experience gained within a telecoms environment
• A good understanding of telecoms WAN technology and fibre optic networks
• Knowledge of customer core measures, such as Right-First-Time, First Available Date and planning accuracy

Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy

Location: Leeds
Industry: Telecommunications
Salary: £45000 - £50000 per annum + Dep on experience + Bonus + Extensive Bens
Position Type: Permanent
Ref: fbre srvce del leeds

Andy Evenden
01708 716880